Cancellation Policy
- Home
- Cancellation Policy
At the Flyhubservice platform, we make sure customers come first, as always. We aim to make the booking, Cancellation, and refund process clearer like crystal, simpler, and above all, transparent. Travel plans can change unexpectedly, and we understand that flexibility matters and having a reliable platform does more justice to you. You agree to the terms below when you book through Flyhubservice.com. 24-Hour Cancellation
Firstly, you may request Cancellation within 24 hours of booking. Refund eligibility depends on the airline, hotel, or service provider's rules.
However, some airlines and hotel providers offer full refunds within 24 hours. Meanwhile, others may apply penalties, fare differences, or restrictions, depending on the applicable rule or regulation.
We strictly follow the policies set by the airline, hotel, or company involved in your reservation. It may not qualify for a refund even within 24 hours if a booking is marked as non-refundable by the provider.
General Cancellation Policy
-
All cancellation requests must be made over the phone through our support team.
-
We do not process cancellations by email, chat, or postal mail.
-
Many promotional or discounted fares are non-refundable.
-
Refund approval depends entirely on the provider's fare rules.
-
Last-minute cancellations may result in partial refunds or no refund at all.
In times when any plan of yours changes, we recommend that you contact us so we can help you review and explore available options.
Changes Instead of Cancellation
Sometimes, though not often, your booking may be eligible for a date change rather than a cancellation. Depending on the provider's policies, whether airline or hotel, changing fees and fare differences may apply and are subject to policy. In the same regard, we will inform you of all costs before confirming any modification.
No-Show Policy
A "no-show" happens when a traveler is absent during boarding or check-in and, most importantly, fails to inform the airline or hotel in advance.
Most no-show reservations are treated as fully non-refundable. All remaining segments of the booking will be non-refundable if the provider cancels.
Refund Process
If your Cancellation qualifies for a refund under the provider's rules:
-
Refunds are issued only to the original payment method.
-
We cannot redirect funds to a different card or bank account.
-
Processing usually takes 10–15 business days after approval.
-
Banks may require additional time to post the amount.
-
In rare situations, it may take 60–90 days for the refund to reflect.
Refund timelines are determined by financial institutions and service providers, not by Flyhubservice.com.
Service Fees
Most of the time, you can't get your money back for our service fees. If a refund is approved within the allowed cancellation window, whether or not you can get your service fee back will depend on the situation and the provider's policy.
Before making a reservation, we strongly suggest that all customers read the rules about fares, cancellations, baggage, and hotels. Knowing the rules when you buy something helps you avoid confusion later.